Privacy Policy
This policy explains how [registered business name] ("Mithaas Bliss", "we") handles your personal information when you use this website or order from us. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
What we collect
- Order details: your name, mobile number, delivery address, pincode, delivery date, gift message and the sweets you choose.
- Payment details: if you pay by UPI or online, the payment is processed by your UPI app or our payment provider. We receive only the transaction reference, never your card or bank details.
- Messages: anything you send us on WhatsApp, phone or email.
- Website use: your cart is saved in your own browser so it isn't lost. If analytics are enabled, Google Analytics and the Meta Pixel collect anonymous usage data through cookies.
How we use it
- To confirm, prepare, deliver and support your order.
- To contact you about your order.
- To send offers, only if you agree; you can opt out any time.
- To improve our website and products.
Sharing
We share your details only with those who help fulfil your order (delivery partners, payment providers, WhatsApp/Meta for messaging) and when the law requires. We never sell your personal information.
Keeping and protecting your data
We keep order information only as long as needed for the order, accounts and legal requirements, and protect it with reasonable security measures.
Your rights
You can ask to access, correct or delete your personal information, or withdraw consent, by contacting our Grievance Officer below.
Contact
Grievance Officer: [name]
Email: mithaasbliss@gmail.com
Phone / WhatsApp: +91 73040 11349
Address: [business address]